All Systems Operational
Uptime over the past 90 days. View historical uptime.
Zephyr Scale Cloud ? Operational
90 days ago
99.97 % uptime
Today
Zephyr Scale Cloud REST API ? Operational
90 days ago
100.0 % uptime
Today
Zephyr Scale Support Site ? Operational
90 days ago
100.0 % uptime
Today
Third-party cloud platforms Operational
Segment Analytics.js CDN Operational
Segment Data Ingestion (Tracking) API Operational
Sentry API Operational
Sentry Event Ingestion Operational
LaunchDarkly Feature flag CDN Operational
LaunchDarkly API Operational
Atlassian Operational
Jira Software Authentication and User Management Operational
Jira Software Administration Operational
Jira Software Create and edit Operational
Jira Software Viewing content Operational
Jira Core Administration Operational
Jira Core Create and edit Operational
Jira Core Viewing content Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 21, 2021

No incidents reported today.

Oct 20, 2021
Zephyr Scale is not accessible when using Firefox
Postmortem - Read details
Oct 20, 15:23 UTC
Resolved - The system has been operational again over the last ~2h.
Oct 20, 15:17 UTC
Monitoring - The root cause has been identified. The error was caused by a change that caused browsers to point to wrong IP addresses if DNS cache was enabled. Google Chrome wasn't affected. Firefox should be back to normal in a few minutes when an hour has passed from the time the problem was detected.

If you are using Firefox and are still affected by this problem, please clear your DNS cache using the instructions below:
1) Type in your Firefox browser URL bar: about:networking#dns
2) Select "Clear DNS cache"
Oct 20, 13:31 UTC
Investigating - We identified an issue with a change possibly related to HTTPS certificates that are blocking some users from accessing Zephyr Scale when using Firefox. If you have been affected by this issue, please use Google Chrome as a temporary workaround so that your work is not interrupted.

We'll post updates very soon.
Oct 20, 13:11 UTC
Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

← Incident History Powered by Atlassian Statuspage