Partial System Outage
About This Site
Welcome to the Zephyr Cloud Status Page
This page provides real-time updates on the availability and performance of our products, Zephyr and Zephyr Essential Cloud. Here, you'll find the current operational status of our services, along with any active incidents, scheduled maintenance, or historical uptime data.
We are committed to transparency and reliability. If there are any interruptions in service, we’ll post updates here to keep you informed every step of the way.
Zephyr Cloud (US)
Operational
Zephyr Cloud REST API (US)
Operational
Zephyr Cloud (EU)
Operational
Zephyr Cloud REST API (EU)
Operational
Zephyr Cloud (DE)
Operational
Zephyr Cloud REST API (DE)
Operational
Zephyr Cloud (AU)
Operational
Zephyr Cloud REST API (AU)
Operational
Zephyr Remote MCP
Operational
Zephyr Support Site
Operational
Third-party cloud platforms
Operational
Segment Analytics.js CDN
Operational
Segment Data Ingestion (Tracking) API
Operational
LaunchDarkly Feature flag CDN
Operational
LaunchDarkly API
Operational
Atlassian
Major Outage
Jira Software Authentication and User Management
Major Outage
Jira Software Administration
Major Outage
Jira Software Create and edit
Major Outage
Jira Software Viewing content
Major Outage
Jira Core Administration
Operational
Jira Core Create and edit
Operational
Jira Core Viewing content
Operational
AWS
Operational
AWS rds-us-west-2
Operational
AWS rds-eu-west-1
Operational
AWS s3-us-west-2
Operational
AWS s3-eu-west-1
Operational
AWS ecs-us-west-2
Operational
AWS ecs-eu-west-1
Operational
AWS fargate-us-west-2
Operational
AWS fargate-eu-west-1
Operational
AWS lambda-us-west-2
Operational
AWS lambda-eu-west-1
Operational
AWS cloudfront
Operational
AWS elasticache-us-west-2
Operational
AWS vpc-us-west-2
Operational
AWS vpc-eu-west-1
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance on Zephyr Cloud Aug 29, 2026 09:00-15:00 UTC
Update -
Due to an operational issue, this maintenance is being rescheduled for another week. We want to make sure that all is in place to make a smooth and reliable maintenance, and therefore, postponing it is crucial to guarantee a successful procedure.
We appreciate that this is a last-minute change. Thank you very much in advance for your understanding.
Aug 21, 2026 - 13:11 UTC
We appreciate that this is a last-minute change. Thank you very much in advance for your understanding.
Aug 21, 2026 - 13:11 UTC
Update -
This maintenance has been rescheduled, from 8th August to 22nd August.
Aug 07, 2026 - 09:15 UTC
Aug 07, 2026 - 09:15 UTC
Scheduled -
Hi all,
This scheduled maintenance will aim for review and upgrade of Zephyr Cloud infrastructure. The maintenance affects only the regions of DE (Germany) and AU (Australia). Users based on EU (Europe) and US regions won't be affected.
The application (including the REST API) won't be available during this time on the affected regions (DE and AU). Cloud migrations (JCMA) will also be impacted and won't be available.
The length of this maintenance is still subject to change, and is likely to be shorter than the planned 4h.
Thank you for your patience and understanding. If you have any questions or run into issues, please contact our Support Team https://support.smartbear.com/zephyr/
Regards,
The Zephyr team.
Jul 31, 2026 - 08:53 UTC
This scheduled maintenance will aim for review and upgrade of Zephyr Cloud infrastructure. The maintenance affects only the regions of DE (Germany) and AU (Australia). Users based on EU (Europe) and US regions won't be affected.
The application (including the REST API) won't be available during this time on the affected regions (DE and AU). Cloud migrations (JCMA) will also be impacted and won't be available.
The length of this maintenance is still subject to change, and is likely to be shorter than the planned 4h.
Thank you for your patience and understanding. If you have any questions or run into issues, please contact our Support Team https://support.smartbear.com/zephyr/
Regards,
The Zephyr team.
Jul 31, 2026 - 08:53 UTC