Oct 20, 15:23 UTC
The system has been operational again over the last ~2h.
Oct 20, 15:17 UTC
The root cause has been identified. The error was caused by a change that caused browsers to point to wrong IP addresses if DNS cache was enabled. Google Chrome wasn't affected. Firefox should be back to normal in a few minutes when an hour has passed from the time the problem was detected.
If you are using Firefox and are still affected by this problem, please clear your DNS cache using the instructions below:
1) Type in your Firefox browser URL bar: about:networking#dns
2) Select "Clear DNS cache"
Oct 20, 13:31 UTC
We identified an issue with a change possibly related to HTTPS certificates that are blocking some users from accessing Zephyr Scale when using Firefox. If you have been affected by this issue, please use Google Chrome as a temporary workaround so that your work is not interrupted.
We'll post updates very soon.
Oct 20, 13:11 UTC