All Systems Operational

About This Site

Welcome to the Zephyr Cloud Status Page

This page provides real-time updates on the availability and performance of our products, Zephyr and Zephyr Essential Cloud. Here, you'll find the current operational status of our services, along with any active incidents, scheduled maintenance, or historical uptime data.

We are committed to transparency and reliability. If there are any interruptions in service, we’ll post updates here to keep you informed every step of the way.

Zephyr Cloud (US) Operational
90 days ago
99.98 % uptime
Today
Zephyr Cloud REST API(US) Operational
90 days ago
100.0 % uptime
Today
Zephyr Cloud (EU) Operational
90 days ago
99.98 % uptime
Today
Zephyr Cloud REST API(EU) Operational
90 days ago
100.0 % uptime
Today
Zephyr Support Site Operational
90 days ago
100.0 % uptime
Today
Third-party cloud platforms Operational
Segment Analytics.js CDN Operational
Segment Data Ingestion (Tracking) API Operational
LaunchDarkly Feature flag CDN Operational
LaunchDarkly API Operational
Atlassian Operational
Jira Software Authentication and User Management Operational
Jira Software Administration Operational
Jira Software Create and edit Operational
Jira Software Viewing content Operational
Jira Core Administration Operational
Jira Core Create and edit Operational
Jira Core Viewing content Operational
AWS Operational
AWS rds-us-west-2 Operational
AWS rds-eu-west-1 Operational
AWS s3-us-west-2 Operational
AWS s3-eu-west-1 Operational
AWS ecs-us-west-2 Operational
AWS ecs-eu-west-1 Operational
AWS fargate-us-west-2 Operational
AWS fargate-eu-west-1 Operational
AWS lambda-us-west-2 Operational
AWS lambda-eu-west-1 Operational
AWS cloudfront Operational
AWS elasticache-us-west-2 Operational
AWS vpc-us-west-2 Operational
AWS vpc-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025
Completed - The scheduled maintenance has been completed.
Dec 6, 14:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 14:00 UTC
Scheduled - Hi all

As we continue moving Zephyr Cloud to Forge, the new Atlassian platform for Jira apps, we will release updates that may affect the production environment. To stay transparent and keep your work safe, we want to let you know that on Saturday, December 6th at 2 PM UTC there will be a scheduled downtime of 20 minutes for maintenance related to Forge adoption.

During this maintenance window:
- The UI will not be accessible
- All APIs will continue to work
- JCMA migrations will not be affected

Our team will closely monitor the app during this window, but please expect that Zephyr Cloud may not be available for a brief period.

Schedule: Saturday, December 6th at 2 PM UTC

Thank you for your patience and understanding. If you have any questions or run into issues, please contact our Support Team https://support.smartbear.com/zephyr/

Dec 1, 16:11 UTC
Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.